Contact Customer Care Executive Luminous Power Technologies Private Limited Plot No 150, Sector- 44, Gurugram, Haryana -122003 Ph.: 1800 103 3039 Email ID: Care@luminousindia.com Website: www.luminousindia.com
Shipping & Returns
Shipping: Luminous ensures delivery of products sold through it’s website within maximum 7 days. We make sure that all the products that reach to your house are functional and have no defects.
Returns: All products sold through Luminous India are usually delivered in person by our aligned partner near to your house. Hence, there is no risk of product damages and operational issues. For any reason, if you want to cancel the purchase or return the product, please return it at the time of taking the delivery. Your amount will be refunded back to your bank account within 2-3 working days.
Cancellation Policy: We accept cancellation of your orders with below applicable charges:
Within 24 hours of placing the order: No penalty.
After 24 hours: 10 % of sale price
Warranty
36 Months (Flat) + 24 Months (Pro-rata)
In case battery develops any technical fault, contact customer care executive at 1800 103 3039 or send e-mail at care@luminousindia.com.
For more details, refer to the warranty card provided with each product.”
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